Job Description:
Senior Case Workers
Number of positions: 2
Duration: One year
Location: Duhok Governorate and Zakho ID
Deadline of submission: 4th December 2022
About Us:
The Lotus Flower is a non-governmental organization which empowers vulnerable women and girls so that they are safe, have opportunities to learn, the tools to become financially independent and the freedom to lead change. We provide safe social spaces inside refugee camps and implement projects to help them rebuild their lives and earn a living. We run four women’s centers for the IDP, refugee and host community in Kurdistan
Our programs are based around pillars from the UN's 2030 Sustainable Development Goals:
● Health & Safety
● Education & Livelihoods
● Peace building & Human Rights
Our centers implement much-needed livelihood training, language courses, computer training, mental health support, fitness and health training, and awareness sessions and advocacy on women's rights and gender-based violence.
We aim to provide the foundation for women to rebuild themselves, their families, and their futures. As local implementers, we work at the grassroots level to get right into the heart of communities, listening to local needs and employing local women to implement the programs. Our fundamental belief is that women and girls are powerful drivers of change, and we provide the support they need to reach their full potential and rebuild their futures.
Duties and Responsibilities:
● Provides necessary supervision to the work of case workers and other case management staff members.
● Good knowledge of BIA and BID forms (Best Interest of Child and Best Interest Determination). Managing cases who are in need of these specific services.
● Focus on the needs of an individual child and their family, ensuring that concerns are addressed systematically in consideration of the best interests of the child and building the child and family’s resilience.
● In accordance with the established case management process, ensuring each case follows a series of steps (as shown below) involving children’s meaningful participation and family empowerment throughout.
● Involve the coordination of services and supports within an interlinked or referral system
● Require systems for ensuring the accountability of case management agencies (within a formal or statutory system where this exists).
● Provided by one key worker (referred to as a caseworker or case manager) who is responsible for ensuring that decisions are taken in the best interests of the child, the case is managed in accordance with the established process, and who takes responsibility for coordinating the actions of all actors.
● Provide Child Protective Services Investigations and ongoing services under the supervision of a certified social worker.
● Provide services related to child abuse/neglect, child welfare, and law enforcement referrals.
● Provide assessment, conduct home visits and supervised visitation. Provide counseling and case management services to children, individuals and families for court-ordered and voluntary cases related to child protection, child welfare, delinquency, and status offenses under the supervision of a certified social worker.
● Make decisions/recommendations regarding law enforcement and non-law enforcement intake referrals including case closure.
● Conduct intake inquiry interviews with children, youth and families to determine the range of services needed including financial support ( cash assistance ) by individuals and families through interviews, home visits, collateral contacts, etc.
● Coordinates services with other agencies, disciplines, community members such as law enforcement, schools, attorneys, mental health, and alcohol beside other drugs, etc.
● Complete case-related documents including correspondence, case decisions, and general documentation.
● Participate in section and department meetings, work-related committees, and trainings
● Participate in the Child Abuse Response Effort (C.A.R.E.) Team
● Assist in development, coordination and participates in the multi-discipline coordination teams; including the Child Death Review Team.
● Act as the child abuse and neglect electronic data base “Super-User” for Children and Families Section.
● Provide informational presentations to other staff, professionals, and community groups related to department programs and policies.
● Participate in supervision/consultation.
● Perform other duties as assigned.
● Contacts with Public – Nature of and Frequency.
Qualifications & Preferred Skills
Qualifications:
• Minimum of a four year degree from an accredited college Social work degree preferred but will consider: sociology, psychology, criminal justice or other approved human services program
• Minimum of one year experience providing social work and related to children and families
• Experience in computer use including Microsoft software, word processing, spreadsheets and e-mail, etc.
Knowledge, Skills, and Abilities
Interpersonal Skills:
• Have communication skills and the ability to manage conflicts.
• Recognize and acknowledges the feelings of others and demonstrates respect for families.
• Recognize the importance of dealing with difficult issues within the families in a purposeful and meaningful manner to facilitate hope/vision/change
• Facilitate a team approach with the family and other providers
• Persist in engaging families, gathering information, and seeking out resources.
Personal/Professional Awareness:
• Recognize and respect needs and beliefs of individuals of diverse cultures
• Understand that people can change and integrate this belief into case practice
• Identify personal strengths and limitations, understands how this is related to their professional role
• Display an ability to be decisive and makes sound logical decisions that can be supported.
• Show openness to new information
• Display positive outlook and approach to work, clients, and challenges related to job and job functions.
• Understans how values, style and background can impact objectivity.
Analytical thinking:
• Use conceptual frameworks (e.g. family systems theory) in gathering information and in decision-making
• Interpret underlying causes of situations or behaviors
• Display an ability to gather information from a variety of sources and understands family situations/conditions/dynamics
Communication Skills:
• Create situations that allow for open communication with families and collateral providers
• Communicate clearly and accurately, orally and in writing
• Uses interviewing techniques and methods that assist in eliciting essential information
Organizational Skills:
• Have an accurate work plan
• Use effective time management techniques
• Document cases accurately
How to apply:
● Please send your updated CV and cover letter to careers@thelotusflower.org while mentioning “Senior Case Workers “as the subject of your email.
· CVs and cover letters that are in the form of pictures, and screen-shots will not be accepted.
· CVs that do not include the subject line will not be considered.
· Due to the volume of applications only successful candidates will be contacted.